AGREEMENT TO OUR LEGAL TERMS

“SHREE BALAJI RETAILERS (hereinafter referred to as “Company,” “we,” “us,” or “our”) is a company registered in India, at NEW MARKET, MANDAWARA ROAD, HINDAUN CITY, Rajasthan 322230, doing business as FAMILY SHOPPING MALL and SQUIREHOOD”. “We operate the website http://www.shreebalajiretailers.com (the “Site”) and provide related e-commerce and retail services, including but not limited to online sales, promotional campaigns, and customer support (collectively, the “Services”).”

“You can contact us via:
📧 Email: sales@shreebalajiretailers.com
📞 Phone: +91 7469356423
📍 Address: New Market, Mandawara Road, Hindaun City, Rajasthan – 322230, India.”

 These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and SHREE BALAJI RETAILERS, concerning your access to and use of the Services. You agree that “By accessing or using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must immediately cease using our Services. Continued use constitutes acceptance of the modified Terms.”  “We may update or modify these Terms from time to time. You will be notified of any material changes at least 15 days in advance via email at sales@shreebalajiretailers.com. By continuing to use the Services after the effective date of such modifications, you agree to be bound by the revised Terms.” By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms. “The Services are intended for individuals who are at least 18 years of age. If you are under 18, you may only use the Services under the supervision and consent of a parent or legal guardian.”

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PRODUCTS
6. PURCHASES AND PAYMENT
7. RETURN POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENSE
11. GUIDELINES FOR REVIEWS
12. SOCIAL MEDIA
13. ADVERTISERS
14. SERVICES MANAGEMENT
15. PRIVACY POLICY
16. TERM AND TERMINATION
17. MODIFICATIONS AND INTERRUPTIONS
18. GOVERNING LAW
19. DISPUTE RESOLUTION
20. CORRECTIONS
21. DISCLAIMER
22. LIMITATIONS OF LIABILITY
23. INDEMNIFICATION
24. USER DATA
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
26. SMS TEXT MESSAGING
27. CALIFORNIA USERS AND RESIDENTS
28. MISCELLANEOUS
29. CONTACT US

1. OUR SERVICES

“The information provided through the Services is not intended to be accessed or used by any person or entity in any jurisdiction or country where such access or use would violate applicable laws or regulations or would subject us to any registration or compliance requirements in that jurisdiction. If you choose to access the Services from a location outside India, you do so at your own risk and are solely responsible for ensuring compliance with all applicable local laws.”

2. INTELLECTUAL PROPERTY RIGHTS

“We are the sole owner or authorized licensee of all intellectual property rights in and related to our Services, including but not limited to source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the ‘Content’). We also own or hold valid licenses for all trademarks, service marks, and logos displayed within the Services (collectively, the ‘Marks’). All such Content and Marks are protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights.”

*”Our Content and Marks are protected by copyright, trademark, and other applicable intellectual property laws, including unfair competition laws and international treaties, in India and other applicable jurisdictions worldwide.

The Content and Marks are provided in or through the Services on an ‘AS IS’ basis, without warranties of any kind, whether express or implied. They are made available solely for your personal, non-commercial use or, where applicable, for your internal business operations, subject to compliance with these Terms and applicable laws.”*

*”Subject to your compliance with these Legal Terms, including the ‘PROHIBITED ACTIVITIES’ section below, we grant you a limited, non-exclusive, non-transferable, and revocable license (revocable at our sole discretion) to:

• Access the Services; and
• Download or print a copy of any portion of the Content for which you have been granted authorized access,

solely for your personal, non-commercial use or, where applicable, for your internal business operations, in accordance with these Legal Terms.

Except as expressly permitted in this section or elsewhere in our Legal Terms, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written consent.

If you wish to make any use of the Services, Content, or Marks beyond what is permitted in this section or elsewhere in our Legal Terms, you must submit a request to: sales@shreebalajiretailers.com. Any permission granted will be limited, revocable, and may require compliance with additional terms. If you receive such permission to post, reproduce, or publicly display any part of our Services or Content, you must clearly acknowledge us as the owner or authorized licensor of the Services, Content, or Marks and ensure that any copyright or proprietary notices remain intact and visible.

We reserve all rights not expressly granted to you in relation to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights shall result in the immediate termination of your access to our Services and may also lead to legal action, including but not limited to claims for damages or injunctive relief.”*

Your submissions

“Please review this section and the ‘PROHIBITED ACTIVITIES’ section carefully before using our Services to understand (a) the rights you grant us and (b) your obligations when you post or upload any content through the Services.

Submissions

“By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (‘Submissions’), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, copy, modify, adapt, publish, translate, distribute, and display such Submissions for any lawful purpose, commercial or otherwise, without any obligation of compensation or attribution to you.

You are responsible for what you post or upload

“By sending us Submissions through any part of the Services, you:

• Confirm that you have read and agree with our ‘PROHIBITED ACTIVITIES’ section and will not post, send, publish, upload, or transmit any Submission that is illegal, harassing, hateful, defamatory, obscene, abusive, discriminatory, sexually explicit, false, or misleading.
• To the extent permitted by applicable law, waive any moral rights to such Submissions.
• Warrant that any such Submissions are your original work or that you have obtained all necessary rights and licenses to grant us the above-mentioned rights in relation to your Submissions.
• Acknowledge and agree that your Submissions will not be treated as confidential and may be shared publicly.

“You are solely responsible for your Submissions, and you agree to indemnify and hold us harmless from any claims, damages, or losses arising from your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.”

3. USER REPRESENTATIONS

“By using the Services, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete, and you will not impersonate or misrepresent your identity.
2. You will maintain the accuracy of such information and promptly update it as necessary.
3. You have the legal capacity to enter into this agreement and you are not prohibited from using the Services under any applicable law.
4. You meet the minimum age requirement as per applicable laws.
5. If you are a minor in your jurisdiction, you have obtained verifiable parental or guardian consent to use the Services.
6. You will not access the Services through automated or non-human means (such as a bot or script) without our express written permission.
7. You will not use the Services for any illegal or unauthorized purpose.
8. Your use of the Services will comply with all applicable laws and regulations, including but not limited to data protection, privacy, and intellectual property laws.”

“If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right, at our sole discretion and with or without prior notice, to suspend or terminate your account and restrict, suspend, or permanently terminate your access to the Services, either in whole or in part. We may, at our discretion, provide you an opportunity to correct or update your information before taking such actions.”

4. USER REGISTRATION

*”You may be required to register to use the Services. You agree to keep your password confidential and take reasonable measures to protect it. You will be responsible for all use of your account and password, including any unauthorized access resulting from your failure to maintain confidentiality.

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, otherwise objectionable, violates our policies, infringes on intellectual property rights, impersonates another person, or is otherwise unlawful.”*

5. PRODUCTS

*”While we strive to ensure accuracy, we do not guarantee that the colors, features, specifications, and details of the products available on the Services will be accurate, complete, reliable, current, or error-free. To the fullest extent permitted by law, we disclaim any warranties, express or implied, regarding such accuracy.

Due to differences in monitors, lighting, and other factors, actual product colors and details may vary.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason, without prior notice.

Prices may change at any time without prior notice, and we are not liable for any such changes.”*

6. PURCHASES AND PAYMENT

*”We currently accept the following payment methods, subject to change at our discretion:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

We reserve the right to add or remove payment methods at any time without prior notice. We are not responsible for any fees or charges imposed by your payment provider, bank, or financial institution.”*

*”You represent and warrant that all purchase and account information you provide is current, complete, and accurate. You agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, to ensure we can complete your transactions and contact you as needed.

Sales tax, GST, or any other applicable taxes will be added to the total purchase price as required by law. We may change prices at any time, without prior notice and at our sole discretion.

All transactions shall be processed in Indian Rupees (INR), and we are not responsible for any currency conversion fees imposed by your bank or payment provider.”*

*”You agree to pay all charges at the prices then in effect for your purchases, including any applicable taxes and shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. If an error is discovered after payment, we will either cancel the order and issue a refund or provide you with the option to proceed with the corrected price.

We reserve the right to refuse any order placed through the Services, at our sole discretion and without liability. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. If we modify or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time of purchase.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, without prior notice.”*

7. RETURN POLICY

“Before completing a purchase, please carefully review our Return Policy available on our website or at the point of sale.”

8. PROHIBITED ACTIVITIES

“You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.”

“As a user of the Services, you agree not to:”

• Systematically retrieve data or content to create a collection, compilation, or database without written permission.
• Engage in fraud, deception, or attempts to obtain sensitive information such as passwords.
• Bypass, disable, or interfere with security features.
• Make defamatory, false, or misleading statements that harm our reputation.
• Harass, threaten, or abuse other users or company personnel.
• Engage in unauthorized framing or linking that misrepresents our Services.
• Introduce harmful code, such as viruses or malware.
• Use bots, scrapers, or other automated tools to extract data.
• Reverse engineer or copy our software code beyond permissible limits under applicable law.
• Engage in spamming or unsolicited communications.
• Use the Services to promote unauthorized goods, services, or advertisements.

9. USER GENERATED CONTRIBUTIONS

“The Services does not allow users to submit or post content. Any form of user-generated content submission, including but not limited to text, images, videos, or comments, is strictly prohibited.”

“The Services may allow users to submit or post content, including but not limited to comments, reviews, and feedback (collectively, ‘Contributions’). By submitting Contributions, you represent and warrant that:”

• To the best of your knowledge, your Contributions do not infringe any copyright, patent, trademark, trade secret, or proprietary rights of any third party.
• Your Contributions do not contain false, misleading, defamatory, or unlawful content.
• You grant us a worldwide, royalty-free, irrevocable license to use, reproduce, distribute, and display your Contributions.

• You are the original creator or have the necessary rights, licenses, and permissions to grant us and other users the right to use your Contributions as permitted by these Terms.
• You have obtained necessary consents or releases from identifiable individuals in your Contributions, allowing their names, images, or likenesses to be used.
• Your Contributions do not contain false, misleading, or deceptive information.
• Your Contributions do not include unauthorized advertisements, spam, chain letters, pyramid schemes, or any form of solicitation.
• Your Contributions do not contain content that is obscene, violent, defamatory, harassing, or otherwise deemed offensive under applicable laws.
• Your Contributions do not ridicule, threaten, or incite harm against individuals or groups based on race, national origin, gender, sexual orientation, disability, or other legally protected characteristics.
• Your Contributions comply with all applicable laws, including those related to privacy, intellectual property, and protection of minors.
• Your Contributions do not contain any form of child exploitation, pornography, or content that could harm minors.
• Your Contributions do not link to or promote any material that violates these Terms or applicable laws.

“Violation of these terms may result in suspension or termination of your access to the Services.”

10. CONTRIBUTION LICENSE

“By using the Services, you acknowledge and agree that:”

• We may access, store, process, and use the personal data you provide, as necessary, to improve our Services and in accordance with our Privacy Policy.
• By submitting feedback or suggestions regarding the Services, you grant us a non-exclusive, royalty-free license to use, modify, and share your feedback for service improvements. However, this does not affect your ownership rights over the feedback.
• We do not claim ownership over your Contributions. You retain full ownership, including any associated intellectual property rights.
• You are responsible for your Contributions and any legal consequences arising from them. However, we are not liable for third-party disputes related to your Contributions.
• If a dispute arises regarding your Contributions, we will work in good faith to resolve it, but we do not take responsibility for third-party claims unless explicitly required by law.

11. GUIDELINES FOR REVIEWS

“We may provide areas on the Services for users to leave reviews or ratings. When posting a review, you agree to the following guidelines:”

1. You must have firsthand experience with the person/entity being reviewed.
2. Your review should not contain profanity, hate speech, or abusive, racist, offensive, or discriminatory language.
3. Your review should not promote illegal activities or make false/misleading claims.
4. If you are affiliated with a competitor, you may not post negative reviews.
5. You may not encourage mass review campaigns (positive or negative).
6. We reserve the right to remove or modify reviews that violate these guidelines, but we will not remove reviews simply based on negative or critical feedback.
7. Reviews reflect user opinions and do not necessarily represent our views. We are not responsible for any claims or damages arising from reviews.
8. By posting a review, you grant us a limited, non-exclusive, worldwide license to use your review for display and marketing purposes. You retain ownership of your review content.

12. SOCIAL MEDIA

“As part of the Services, you may link your account with third-party service providers (“Third-Party Accounts”). By linking your Third-Party Account, you agree to the following:”

1. You represent and warrant that linking your Third-Party Account does not violate any agreement with the third-party provider.
2. We will only access and store data necessary to provide core functionalities, such as login authentication and syncing essential profile details (e.g., username, profile picture).
3. You can disable the connection at any time through account settings or by contacting us. Upon disconnection, all associated data (except username and profile picture) will be permanently deleted from our servers.
4. Your relationship with the third-party service provider is solely governed by your agreement with them. We are not responsible for the content, accuracy, or security of any data retrieved from a Third-Party Account.
5. We do not share or distribute your Third-Party Account data with external parties without your explicit consent.
6. If a Third-Party Account or its associated service becomes unavailable, related content may no longer be accessible through our Services.

13. ADVERTISERS

“We allow advertisers to display advertisements in designated areas of the Services, such as sidebar and banner advertisements. However, we follow strict guidelines to ensure quality and transparency in advertising.”

1. We do not endorse or guarantee the accuracy, safety, or reliability of any advertisements displayed.
2. We reserve the right to reject or remove any advertisement that is misleading, inappropriate, or violates our policies.
3. Some advertisements may be personalized based on user preferences, but users will have control over their ad settings.
4. Third-party advertisers may use cookies or similar tracking technologies. Please review our Privacy Policy for more details on how your data is used.

14. SERVICES MANAGEMENT

“We reserve the right to monitor and enforce compliance with these Legal Terms in a fair and transparent manner.”

1. We may monitor the Services for potential violations of these Legal Terms, using both automated tools and manual reviews where necessary.
2. If we determine, in good faith, that a violation has occurred, we may take appropriate action, including but not limited to restricting access, removing content, or reporting to law enforcement authorities.
3. Users will be notified of any actions taken against their accounts, where feasible, and will have an opportunity to appeal such decisions.
4. We may remove content or files that are excessive in size or cause technical issues, ensuring smooth operation of the Services.
5. All monitoring and enforcement activities will comply with applicable privacy laws and our Privacy Policy.

15. PRIVACY POLICY

“We prioritize data privacy and security. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.”

1. Our Services are hosted in India and comply with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023.
2. If you are accessing the Services from outside India, you acknowledge and consent to the transfer and processing of your data in India, subject to our Privacy Policy and applicable international data protection laws, including GDPR (if applicable).
3. We implement industry-standard security measures, including encryption, access controls, and periodic audits, to safeguard your personal data from unauthorized access, disclosure, or loss.
4. We do not knowingly collect, request, or market to children under the age of 13. If we become aware that a minor has provided personal data without verified parental consent, we will take reasonable steps to delete such data promptly.
5. For minors between 13-18 years, we encourage parental guidance when using our Services.

16. TERM AND TERMINATION

“These Legal Terms shall remain in effect as long as you use the Services. However, we reserve the right to restrict, suspend, or terminate your access to the Services under the following circumstances:”

1. If you violate any provision of these Legal Terms or any applicable law/regulation.
2. If your activities pose a security risk, harm other users, or disrupt the integrity of our Services.
3. If we are required to do so by law enforcement or regulatory authorities.
4. If fraudulent, misleading, or unlawful activities are detected on your account.

Account Termination & Restrictions:

• If your account is terminated, you are prohibited from creating a new account under your name, a fake/borrowed identity, or a third party’s name.
• We may block specific IP addresses in cases of spam, abuse, or security threats, subject to applicable laws.
• In case of severe violations, we reserve the right to take appropriate legal action, including civil claims or injunctive relief, as permitted by law.

17. MODIFICATIONS AND INTERRUPTIONS

“We reserve the right to change, modify, or remove the contents of the Services. However, we will make reasonable efforts to provide prior notice where possible, especially if such changes significantly impact users.”

• We may update or discontinue certain features due to technical, legal, or business reasons.
• We strive to maintain accurate and up-to-date information on our Services, but we do not guarantee that all information will always be current.
• In case of scheduled maintenance or major service changes, we will notify users through appropriate channels (e.g., email, website notifications).
• We shall not be liable for temporary unavailability due to technical issues, but we will make reasonable efforts to restore access promptly.
• Nothing in these Legal Terms obligates us to maintain specific services indefinitely or to provide updates unless explicitly agreed upon.

18. GOVERNING LAW

“These Legal Terms shall be governed by and interpreted following the laws of India. Any disputes arising out of or in connection with these Legal Terms shall first be attempted to be resolved through amicable negotiations. If unresolved, such disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India. Subject to the foregoing, the courts of India shall have jurisdiction over any disputes, if required.”

19. DISPUTE RESOLUTION

“Any disputes arising out of or in connection with these Legal Terms shall be resolved amicably through negotiations. If unresolved, such disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India. Subject to the foregoing, the courts of India shall have jurisdiction over any disputes. However, SHREE BALAJI RETAILERS reserves the right to initiate proceedings in the courts of the country where you reside or conduct business.”

20. CORRECTIONS

“While we strive to ensure accuracy, the Services may occasionally contain typographical errors, inaccuracies, or omissions related to descriptions, pricing, or availability. We reserve the right to correct such errors and update the information at any time. If any correction affects an ongoing transaction, we will notify the concerned parties as soon as possible to minimize any inconvenience.”

21. DISCLAIMER

**”The Services are provided on an ‘as-is’ and ‘as-available’ basis. While we strive to ensure reliability, we do not guarantee uninterrupted access or error-free functionality. To the fullest extent permitted by law, we disclaim all express and implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. However, we take reasonable measures to maintain security, prevent unauthorized access, and protect your data.

We shall not be liable for indirect, incidental, or consequential damages arising from the use of the Services. However, if any direct damage occurs due to our negligence or failure to provide the agreed level of service, we may work with you to resolve the issue appropriately.”**

22. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR . CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

23. INDEMNIFICATION

**”You agree to indemnify and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from direct losses, damages, claims, or liabilities arising from: (1) your violation of these Legal Terms; (2) your breach of representations and warranties made herein; or (3) your infringement of third-party rights, including intellectual property.

However, this indemnification shall not apply to claims arising from our own negligence, misconduct, or breach of these Legal Terms. In the event of a third-party claim, we will notify you and work in good faith to determine the appropriate response. You retain the right to participate in your defence at your own expense, and we will not settle any claim that imposes liability or obligations on you without your prior consent.”**

24. USER DATA

**”We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. While we implement industry-standard security measures and perform routine backups, we do not guarantee that data loss will never occur.

You are encouraged to maintain copies of important data. In case of data loss due to our negligence or failure to maintain reasonable safeguards, we will make reasonable efforts to restore the affected data from our backups. However, we shall not be liable for any data loss arising from factors beyond our reasonable control, including but not limited to cyber-attacks, force majeure events, or third-party service failures.”**

25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

**”By using the Services, you consent to receive electronic communications from us, including agreements, notices, disclosures, and other official communications via email or through the Services. These electronic communications will be deemed to satisfy any legal requirements that such communications be in writing, to the extent permitted by applicable law.

You also consent to the use of electronic signatures for contracts, orders, and other records related to transactions conducted via the Services. However, where applicable laws require physical signatures, delivery, or retention of non-electronic records, those requirements shall supersede this provision.

If you prefer to receive physical copies of important documents, you may request them by contacting us at +917469356423. We reserve the right to charge reasonable fees for paper-based communications.”**

26. SMS TEXT MESSAGING

Opting Out

**”If you wish to stop receiving SMS messages from us at any time, simply reply with ‘STOP.’ You will receive a confirmation message once your request has been successfully processed. Please note that it may take up to 24 hours for your opt-out request to be fully implemented.

📌 Message and Data Rates: SMS charges may apply based on your mobile carrier’s terms and your specific mobile plan. We do not impose any additional fees for sending or receiving SMS messages.

📌 Support: If you have any questions or need assistance regarding our SMS communications, you can:

• Email us at sales@shreebalajiretailers.com
• Call us at +917469356423
• Contact us via WhatsApp .”**

27. CALIFORNIA USERS AND RESIDENTS

**”If you are a California resident and your complaint with us has not been satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

📍 1625 North Market Blvd., Suite N 112, Sacramento, California 95834
📞 Phone: (800) 952-5210 or (916) 445-1254

For customers outside California, including those in India, complaints can be addressed through our official grievance redressal mechanism:

📌 Email: sales@shreebalajiretailers.com
📌 Phone: +917469356423
📌 Regulatory Authority (India): You may also contact the National Consumer Helpline at 1800-11-4000 or file a complaint online at consumerhelpline.gov.in.

We are committed to resolving disputes in a fair and transparent manner.”**

28. MISCELLANEOUS

**”These Legal Terms, along with any policies or operating rules posted by us on the Services, constitute the entire agreement between you and Shree Balaji Retailers.

Failure to exercise or enforce any right or provision of these Legal Terms shall not constitute a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by applicable laws.

We may assign our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, network failures, or cyber-attacks.

If any provision of these Legal Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

These Legal Terms do not create any joint venture, partnership, employment, or agency relationship between you and us.

You agree that these Legal Terms will not be construed against us merely because we drafted them. You waive any defences related to the electronic form of these Legal Terms or the absence of physical signatures.

📌 Governing Law: These Legal Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.”**

29. CONTACT US

“For any complaints regarding our Services or to request further information, please contact us at:

📍 SHREE BALAJI RETAILERS
📍 New Market, Mandawara Road,
📍 Hindaun City, Rajasthan – 322230, India

📞 Phone: +91 74693 56423
📧 Email: sales@shreebalajiretailers.com

We strive to respond to all inquiries promptly and address concerns efficiently.”